Responsible Gaming

Spinaud Casino is committed to encouraging safer gambling and helping players keep gaming enjoyable, controlled and within their means. Gambling should be treated as entertainment, not as a way to earn money or solve financial problems.

Spinaud Casino holds a gaming licence issued by the Curaçao authorities. All transactions are SSL-encrypted and game outcomes run on independently audited RNG software.

Gambling responsibly

Responsible gambling means making informed decisions about whether, when and how you play. Before starting, consider how much time and money you can comfortably spend on entertainment. Only use money that you can afford to lose, and never use funds needed for rent, bills, food, education, debt repayments or other essential expenses.

Online casino games are games of chance. Previous results do not determine future results, and no strategy can guarantee a win. A win is never certain, and losses cannot be recovered by continuing to play. Avoid thinking of gambling as an investment, income source or solution to financial pressure.

It may help to decide your limits before you play and record them somewhere you can review easily. Once a time or spending limit has been reached, stop playing. Do not increase your limits during a session because of excitement, frustration or the hope of winning back money.

Practical ways to stay in control

Set a personal budget for gambling and treat it as an entertainment expense.
Set a time limit before you begin and take regular breaks away from the screen.
Keep gambling separate from essential household spending and savings.
Do not chase losses or increase bets to try to recover money.
Avoid gambling when you are upset, stressed, tired, intoxicated or under the influence of medication that affects your judgement.
Do not borrow money, use credit intended for other purposes or sell belongings to fund gambling.
Keep your account details secure and do not allow other people to use your account.
Review your gambling activity regularly so you remain aware of the time and money involved.
Balance gambling with work, study, family, social activities, exercise and other interests.
Remember that taking a break is always an acceptable choice.

Recognising when gambling may be a problem

Problem gambling can affect anyone. It is not defined by a particular amount of money or by how often someone plays. The important issue is whether gambling is becoming difficult to control or is causing harm to your finances, relationships, wellbeing, work or study.

Consider taking a break and seeking support if any of the following statements feel familiar. You may be gambling for longer than intended, thinking about gambling throughout the day, or finding it difficult to stop once you have started. You may be hiding your gambling, minimising how much you spend, or feeling guilty, anxious or irritable about your play.

You spend more money or time gambling than you planned.
You chase losses or feel pressure to win back money.
You borrow money, miss payments or use essential funds for gambling.
You argue with family or friends about your gambling.
You lose interest in activities, responsibilities or relationships.
You gamble to escape stress, sadness, loneliness or other difficult feelings.
You hide account activity, deposits, losses or the amount of time you spend playing.
You try to stop or cut back but are unable to do so.
You feel restless or uncomfortable when you are not gambling.
Gambling affects your work, study, sleep, health or everyday life.

These signs do not mean that you have to manage the situation alone. Taking action early can make it easier to regain control. Speak with someone you trust, pause your gambling and seek confidential advice from an appropriate Australian support service.

Tools to manage your play

Spinaud Casino may provide account and safer-gambling tools designed to help you manage your activity. Depending on the options available, these may include deposit limits, loss limits, wagering or spending controls, session reminders, reality checks, temporary breaks and self-exclusion. The availability and operation of particular tools may depend on your account and applicable requirements.

Limits and breaks

A limit can help you decide in advance how much you are prepared to spend or how long you are prepared to play. Select an amount and period that reflect your personal circumstances. A limit is most effective when it is set before you begin, rather than changed in response to a loss or a win.

If you need time away from gambling, consider using a temporary break. During a break, do not create another account or use another person’s account to continue playing. A break should be used as an opportunity to review your habits, identify triggers and consider whether further support would be useful.

Self-exclusion

Self-exclusion is a formal request to prevent or restrict your access to gambling for a selected period or until further notice, subject to the relevant process. If you choose self-exclusion, provide accurate information and do not try to bypass the restriction. You should also consider self-excluding from other gambling services you use, as restricting one account may not address gambling across other providers.

To ask about available limits, breaks or self-exclusion options, use the support or account-management features available on the website. No specific contact details are provided here because available channels may change. If you need immediate help, contact an appropriate Australian gambling support service.

Support, privacy and player protection

If gambling is affecting you or someone close to you, confidential help is available in Australia. Gambling Help Online provides information, counselling and support options for people experiencing gambling harm, as well as for families and friends. State and territory gambling support services may also offer counselling, financial guidance and practical assistance. You can also speak with your general practitioner or a qualified mental health professional.

If gambling is contributing to thoughts of self-harm, immediate distress or danger, seek urgent assistance through Australian emergency or crisis services. Your safety comes first. If you are supporting another person, listen without judgement, encourage professional help and avoid taking on responsibility for managing their gambling yourself.

Underage gambling

Gambling is for adults only. You must meet the applicable minimum age requirements before creating or using an account. Do not allow children or other unauthorised people to access your account, device or payment methods. Keep passwords private, use appropriate device security and consider parental controls where suitable.

Account checks and safer play

We may use account, identity and activity checks to support legal and safer-gambling obligations. You may be asked to provide information or complete steps before using certain account functions. These checks help protect players, prevent unauthorised access and support the integrity of the service.

Your privacy matters. Personal information connected with safer-gambling enquiries, limits or exclusion requests should be handled in accordance with the applicable privacy information and legal requirements. We encourage you to read the relevant privacy and account terms so you understand how information may be collected, used and protected.

Responsible gambling is a shared responsibility, but you remain in control of whether you play. If gambling no longer feels enjoyable or manageable, stop, use the available account tools and seek support. Taking a break or asking for help is a positive step, not a failure.